Useful Links & Contacts

Organisation	Issue	Contact Details
Animal & Veterinary Service (AVS), managed by NParks	Stray dogs Feeding of pigeons Animal-related issues	Tel: 1800 476 1600 (24-hours) Send feedback here
Community Clubs (CC)	Residents' Committees (RC) / Residents' Network (RN) matters	Central CC Our Tampines Hub 1 Tampines Walk, #04-04 Singapore 528523 Tel: 6785 0004 Changkat CC 13 Tampines St 11 Singapore 529453 Interim office during upgrading period: Blk 285 Tampines St 22 #01-217 Singapore 520285 Tel: 6789 6554 East CC 10 Tampines St 23 Singapore 529341 Tel : 6786 3227 North CC 2 Tampines St 41 Singapore 529204 Interim office during upgrading period: Blk 420 Tampines St 41 #01-112 Singapore 520420 Tel: 6783 2900 / 6783 2254 West CC 5 Tampines Ave 3 Singapore 529705 Tel : 6783 7910 / 6788 6202
Our Tampines Hub	Recreational activities	Our Tampines Hub 1 Tampines Walk, Singapore 528523 Tel: 6340 3636 Email: Our_Tampines_Hub@pa.gov.sg Download the Our Tampines Hub mobile application on Apple Store or Google Play for the latest updates on events, programmes and activities.
Department of Public Cleanliness (DPC)	Cleaning of public areas: roads, drains, bus stops, vacant lands, etc.	Website here
Housing and Development Board (HDB)	Lease and tenancy matters (sale / resale / sub-letting) Housing finance matters Provision of carpark lots Season parking Renovation permits Keeping of pets Noise from neighbouring units Unauthorised parking at loading / unloading bays, service roads Upgrading programmes (HIP, LUP)	Tampines HDB Branch Office Our Tampines Hub 1 Tampines Walk, #01-21, Singapore 528523 Send feedback here Branch Office Service Line: 1800-225-5432 (Weekdays: 8am-5pm)
Land Transport Authority (LTA)	Pedestrian crossings, overhead bridges, underground passes Road maintenance Traffic lights Street lights Requests for bus services / bus stops Persona mobility devices (PMD), power-assisted bicycle (PAB), personal mobility aid (PMA)	Tel: 1800-CALL LTA (1800-2255-582) Send feedback here
Municipal Services Office (MSO)	Feedback on non-urgent municipal issues	Download the OneService App to provide feedback: https://www.oneservice.gov.sg/
National Environment Agency (NEA)	Air, noise, water pollution Recycling programme Littering, high-rise littering Smoking in lifts, lift lobbies, playgrounds Mosquito breeding	Website: www.nea.gov.sg Send feedback here Download the myENV mobile application on Apple Store or Google Play to provide feedback
National Parks Board (NParks)	Park connectors Town parks / gardens Trees, shrubbery along the main roads	Send feedback here
North East Community Development Council (Service Centre)	Social assistance Job matching services	Our Tampines Hub 1 Tampines Walk, #04-31, Singapore 528523 Tel: 6424 4000 Email: northeast_cdc@pa.gov.sg
Singapore Police Force (SPF)	Crime, theft, vandalism Suspicious characters loitering Noise disturbance in public areas	Emergencies: 999 Police Hotline: 1800-255 0000 (For crime-related information) Traffic Police Information Hotline: 6547 0000 (For traffic-related enquiries) Emergency SMS (if it is not safe to talk): 71999 Anti-Scam Helpline: 1800 722 6688 (Mon - Fri: 9am to 6pm, excluding Public Holidays) Tampines NPC (24 hours) 6 Tampines Ave 4, Singapore 529682 Tel: 1800-587 1999 Email: spf_tampines_npc@spf.gov.sg Tampines North NPP (12pm-10pm) Temporarily closed for renovation from April 2023 Blk 461 Tampines St 44 #01-56, Singapore 520461 Tel: 1800-781 8999 Changkat NPP (24hours e-Kiosk) Blk 109 Tampines St 11 #01-261, Singapore 521109 Tel: 1800-781 9999 Changi NPC (24 hours) 9 Simei St 2 Singapore 529914 Tel: 1800-587 2999 Tampines East NPP (e-Kiosk, 24 hours) Blk 263 Tampines St 21 #01-138, Singapore 520263
Singapore Civil Defence Force (SCDF)	General enquiries (Office hours only) Non-emergency ambulance Fire engine / ambulance Fire hazard reporting	Emergencies: 995 (For life-threatening cases such as cardiac arrest, active seizures, breathlessness, major traumas and stroke, etc) Non-emergencies: 1777 (Examples of non-emergencies: toothaches, diarrhoea, coughs and headaches, etc) Tel: 1800 280 0000 (Fire Hazard Reporting) Tel: 1800-286 5555 Email: SCDF_CSC@scdf.gov.sg
Tampines Polyclinic	Medical care	1 Tampines St 41, Singapore 529203 Tel: 6643 6969 Email: tampinespolyclinic@singhealth.com.sg
Tampines North Polyclinic	Medical care	35 Tampines St 61, Singapore 528566 Tel: 6643 6969 Email: tampinesnorthpolyclinic@singhealth.com.sg
Tampines Regional Library	Leisure	Our Tampines Hub 1 Tampines Walk, #02-01, Singapore 528523 Send feedback here Email: enquiry@nlb.gov.sg Operating Hours: 10am - 9pm
Tampines Swimming Complex	Leisure	Our Tampines Hub 1 Tampines Walk, Singapore 528523 Send feedback here Tel: 6385 3718 Operating Hours: Mon, Wed, Fri: 6.30am to 9.30pm Thurs, Sat, Sun, PH: 8am to 9.30pm Tues: Full-day closure for weekly pool maintenance
Others	Electricity Supply Interruption Water Supply Interruption Gas Supply Interruption / Suspected Gas Leak	Tel: 1800-778 8888 (24 hours) Tel: 1800-225 5782 (24 hours) Tel: 1800-752 1800 (24 hours)